EFFECTIVE Date: 2020

Welcome to bamboo tickets & movies. (“bamboo,” “bamboo movies,” “we,” or “us”). provides our video on demand and streaming service offering a selection of television shows, movies, clips, and other content. This Privacy Policy is incorporated by reference in to the bamboo TV Term of Use (the “Terms”) and explains our practices regarding the collection, use and disclosure of information that we receive through the bamboo Services.

This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through the bamboo Services. If you have any questions or concerns about our Privacy Policy, please let us know by emailing us at privacy@bambootickets.com. Unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms.

What kinds of information does bamboo collect from or about me and my activities?

If you create an Account, we’ll collect certain information that can be used to identify you, such as your full names, email address, age, gender, and date of birth (“PII”). If you create an Account using your login credentials from one of your SNS Accounts, we’ll be able to access and collect your name and email address and other PII that your privacy settings on the SNS Account permit us to access. If you create an Account through the bamboo Site or one of your SNS Accounts, we may also collect your gender, date of birth and other information that is not considered PII because it cannot be used by itself to identify you.

Generally speaking, we may collect the following information from or about you and your activities when you use the bamboo Services:

  • information you give us, including your name, email address, birth date, and gender;
  • information automatically collected when you use the bamboo Services, such as your location, your IP Host address, your mobile device type and other device identifiers, your operating system, your rough geo-location based on your IP address, your activity on the bamboo Services, Log Data, and information collected via cookies, web beacons, or other technologies;
  • information from other commercially available sources, such as data aggregators and public databases, or our business partners, which may include your interests, purchasing behavior and your activities online, such as websites visited and advertisements viewed; and
  • if you connect your social networking account with your bamboo account, information from your social networking account as described below.

We may also combine any or all of the information we collect from or about you. We may generate aggregate, non-identifying information about how the bamboo Services are used. We may also link information we obtain from different sources, for example, we may link your Log Data with your Account information or with information we obtain about you from third parties

How do we use information we collect from or about you?

Customization, Improvement, Enforcement. We use the other information we collect from or about you in order to establish and enhance our relationship with you and to help deliver a first-class user experience. bamboo’s use of this information includes the following general purposes: contacting you; customizing the content and advertising you view; fulfilling your requests for products or services; identifying content you share when you use the bamboo Services; improving our services; administration of your participation in a survey, contest or sweepstakes, conducting research; compiling aggregate data for internal and external business purposes; preventing potentially illegal activities; protecting our rights; other uses in accordance with our Terms of Use; and for any other purpose disclosed to you at the time we collect your information.

Recommendations and Advertising. We and service providers acting on behalf of us and our business partners may use the information collected from or about you, including your use of the bamboo Services, to provide recommendations and advertisements on the bamboo Services and elsewhere on the web.

Promotional Communications. We may periodically send you free newsletters and e-mails that directly promote the bamboo Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the bamboo Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms or this Privacy Policy. Information about your choices regarding promotional communications you receive from bamboo are described in the “Your Choices” section of this Privacy Policy.

  • provide you with promotional information about bamboo’s features, services, and other offerings that may be of interest to you; or
  • provide information or offers to you that are related to the bamboo Services on behalf of bamboo’s business partners.
  • Information about your choices regarding promotional communications you receive from bamboo are described in the “Your Choices” section of this Privacy Policy.
What technologies are used to understand how people use the bamboo Services?

Like many website owners and operators, we use automated data collection tools such as Cookies to collect certain information.

Cookies. Cookies are small bits of information that are stored in separate files within your computer’s Internet browser. Cookies store information about your activities on a website or other platform. For example, cookies can store your session information for easy sign-in to a website or other platform you have previously visited. They enable us to make your use of the bamboo Services more enjoyable.

  • We, along with advertising technology companies and service providers that provide services to us and our business partners, may display targeted advertisements based on your activities and other information collected from or about you, such as your interests and your activities online. Cookies are one way that this kind of information is stored.
  • We, along with advertising technology companies and service providers that provide services to us and our business partners, may also use cookies and similar technologies to compile aggregate data about you and to relate your use of the bamboo Services to information obtained from you or from reputable third parties. For example, if you have asked us to send you information about our upcoming services or promotions, data about your activities on the bamboo Services, collected using cookies, may allow us to limit the materials we send you to items that we believe will be of interest to you.
  • You can configure your Internet browser to warn you each time a cookie is being sent or to refuse cookies completely. However, unless you accept cookies, you will not have access to certain the bamboo Services.
  • Some advertisements displayed in connection with the bamboo Services may also access or place cookies on your Internet browser or use other technologies provided by third-party Internet advertisers, advertising technology companies, and service providers that perform advertising-related services.
With whom does bamboo share the information it collects from or about me?

Our Service Providers and Business Partners. We may engage third-party services providers and business partners to work with us to administer and provide the bamboo Services. For example, we may share your information with other people or entities in order to provide goods or services that you have requested or to complete a transaction at your request. We may also enter into agreements with outside companies that possess the technology that allows us to customize the advertising and marketing messages you receive while using the bamboo Services. Your information,  about your use of the the bamboo Services and other online activities, may be shared with these companies so this customization can be accomplished. These third-party services providers have access to your PII only for the purpose of performing services on our behalf.

We may also share your PII with our marketing service providers to help us better market our products and services to you. For more information about sharing in the context of third-party advertising.

Advertisers, Advertising Technology Companies, and Advertising-Related Service Providers. bamboo places advertisements both on and off the bamboo Services and also carries advertisements from other companies, often with the ability to click through to websites or properties run by these other companies. Advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may use cookies, web beacons, and other technologies to collect information from or about you in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements.

Other Third Parties. We may share anonymized or aggregated data we collect from the use of the bamboo Services, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access the bamboo Services, market trends and other analysis that we create based on the information we receive from you and other users. We may share information in these forms with various affiliated and unaffiliated entities, including our business partners. For example, we may share aggregate information with advertisers about the volume of use on the bamboo Services, the specific bamboo videos in which users are most interested, and the effectiveness of advertisements viewed on the bamboo Services (including the number of users who clicked on a particular advertisement). Also, we and our business partners use independent third parties to help measure viewing of content on bamboo, and these third parties may report statistics about viewing in aggregated or other non-personally identifiable forms.

Web Analytics Service Providers

Google. We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with the bamboo Site and the bamboo Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Facebook. We may use certain tools offered by Facebook, Inc. (“Facebook”) that enable it to collect or receive information about actions users take on: (a) the bamboo Site and elsewhere on the internet through use of Cookies, Web Beacons and other storage technologies; or (b) our App and other mobile applications, in order to provide measurement services, targeted ads and other services. For more information regarding the collection and use of such information by Facebook, please see the Facebook Data Policy, available at: https://www.facebook.com/policy.php.

For Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) or request for cooperation by a government entity, whether or not legally required; (ii) to protect the property, rights and safety and the property of bamboo or its affiliates, and each of their respective investors, directors, officers, employees, agents, and suppliers, rights and safety of a third party, including our users, or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.If you notify us that you believe your legal rights have been violated by bamboo or another user of the bamboo Services, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.

In Connection with Business Transactions. Information that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction.

Other Parties With Your Consent. In addition to the sharing described in this Privacy Policy, we may share personally identifiable information about you, for example, your name, address, telephone number, or email address, with any party when we have your consent or when you otherwise choose to share such information, including as set forth below in Section titled “Sharing What You Watch OR requested”. Also, certain functions within the bamboo Services may give you the option to share information about your activities on the bamboo Services, for example, by email, text message, social networking, or other sharing function.

Your Choices: Do I have choices about the use and sharing of the information collected from or about me?

You have choices about the use and sharing of certain information collected from or about you.

Business Partners. Except as otherwise described in this Privacy Policy, we will obtain your consent before we share your contact information with business partners, including advertisers and other companies not affiliated with bamboo, so that they may send you promotional information about their products and services directly. We also may offer co-branded promotions with these business partners. If you request information about or otherwise interact with one of these promotions (such as by entering a contest), we may share your contact information with the business partners identified in the promotion.

Social Networking Services. When you choose to connect your bamboo account with a social networking account such as Facebook, you may choose to share your information and activities with other users of that particular social network. We recommend that you familiarize yourself with the policies and privacy controls of these social networking services.

bamboo’s Use of Your Information to Send You Promotional Materials. When you receive promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. You may opt out of receiving alerts or email updates from bamboo promoting our site or the products or services of our business partners, or notices about your queues or subscribed content via the functionality on the bamboo Services. Regardless of your choices with respect to promotional communications and updates regarding content, we may send you certain communications regarding the bamboo Services, e.g., communications regarding updates to our Terms of Service or this Privacy Policy, and you will not be able to opt out of those communications.

How does bamboo work with partners?

bamboo and Social Networking. We may collect PII to enable Individuals to use online social media resources offered either by us or a third party. We may also enable you to use these social media resources to post or share PII with others. When using social media resources, you should take into careful consideration what PII you share with others. If you use third-party social networking services (“Third Party SNS”) through the bamboo Services, you acknowledge that we may be able to access any information you make public through such Third Party SNS (such as your username, comments, posts, and contacts) and other information your privacy settings on such Third Party SNS permit us to access. If you choose to link your bamboo account with a social networking service, bamboo and that service may share certain information about you and your activities. You may choose to share information about your activities, including what you watch on bamboo, with that social network’s users.

Sharing via Third Party SNS. If you connect your bamboo Account and your SNS Account, you may choose to share information about your activities on the bamboo Services with Third Party SNS and their users, including by publishing your watch activity to the Third Party SNS. When you choose to share information about your activities on the bamboo Services with the Third Party SNS, bamboo may send information about you to the Third Party SNS, including information about your use of the bamboo Services. The Third Party SNS may make that information visible to its users in accordance with applicable law, its data use policies, and your privacy settings on the Third Party SNS. We recommend that you familiarize yourself with data use policies and privacy controls of any such Third Party SNS.

Push Notifications. You can choose to receive mobile push notifications from bamboo. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.

Facebook or/and Google is an advertising partner and may collect and use data to display advertisements on all bamboo websites and apps. If you wish to opt out of this process, please email privacy@bambootickets.com

Your Information and Rights

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.

You can most easily do this by visiting the “Account” portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your bamboo payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the “Account” section. You may also request that we delete personal information that we hold about you.

To make requests, or if you have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@bambootickets.com. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. Please also see the “Your Choices” section of this Privacy Statement for additional choices regarding your information.

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Security. We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Other Websites, Platforms and Applications. The bamboo service may be provided through and/or utilize features (such as voice controls) operated by third party platforms, or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the bamboo service through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the bamboo service.

Changes to This Privacy Statement. We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the bamboo service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do You may also contact us by mail at: not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the bamboo service. To see when this Privacy Statement was last updated.

Questions?
Please contact us at privacy@bambootickets.com if you have any questions about our Privacy Policy.

 

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